Special considerations for input help options

Fields with input help options may contain one or several entries depending on the input help.

Entries of an input help are saved as one field. This is also the case for input help options with checkbox lists, whereby the entries in a field are separated by commas. The order of entries in this field can vary if the entries were made in a different order.

When filtering, each condition is compared to this specific field.

• You can select input help options from a filter value drop-down list.
• If a field with input help can only be filled with one entry, only one filter condition is required.
• If a field with input help can be filled with several entries, more filter conditions might be required. You can connect them with and/or.
• We recommend that you use contains as the condition variable, because the entries in this field may occur in any order. However, if you decide on is identical with the input help options have to correspond to the filter value.

For example

Input help options with checkboxes for the First contact field.

Internet

Press

Recommendation

Three records are available with following entries:

Recommendation, Internet

Internet, press

Recommendation

The following filter criteria and results are possible:

Initial contact is identical with "Internet"
does not find any result

Initial contact contains "Internet"
results in data record 1 and 2