In the Dial any phone number window, you can make calls directly from CAS genesisWorld if you do not want to call an address, but rather a known phone number instead.
The following functions are only available with the telephony integration.
Open the Dial any phone number window:
In an address data record window, open the drop-down list for Call and click Any phone number.
The same function and the same drop-down list will be found on the list view tool bar for addresses with the Call icon or, in the shortcut menu for a highlighted address under Call.