Creating letters/form letters

Cover letters in the form of letters, form letters, offers, and so on can all be created in CAS genesisWorld and Microsoft Word.

Microsoft Word is connected to CAS genesisWorld via an add-in.

You can create cover letters a number of ways. The following steps serve as an example for creating form letters. The process of creating a letter for one recipient (e.g. an offer) is similar.

Creating data records

Click Create document.

The Create document from window opens.

The Create document window opens.

The selected addresses are automatically linked with the new data record.

Defining the form letter collation

The Select form letter collation window opens.

Click the button behind the Sort fields field.

A list with all address fields opens.

Editing form letters in Microsoft Word and creating cover letters

Click Open file for editing.

The file opens in Microsoft Word.

On this tab, you can define various Settings, insert Mail merge fields, Insert address fields, Replace field variables, and Create form letters.

Click Create form letter to create the cover letter and replace the fields with corresponding field values.

When creating e-mail campaigns, the settings for the short date format are adopted from the Windows operating system for displaying the date.