E-mail: online, offline or archived

E-mails can exist in CAS genesisWorld in various forms: online, offline or archived.

Online describes e-mails on the e-mail server which created, sent, saved, received and managed there. You access an e-mail server using the E-mail Client in CAS genesisWorld.

For this IMAP is used in CAS genesisWorld as the e-mail protocol.

Offline describes e-mails in a local folder or in a company network folder.

E-mails in IMAP can be saved both on- and offline. In an account for Private folders, the e-mails will only be available offline

• Configuring e-mail accounts
• E-mail account properties

With the IMAP e-mail protocol, the e-mail which is available offline, is a copy of the e-mail on the e-mail server. Such an e-mail is available twice, however, neither is a CAS genesisWorld data record.

When online on the e-mail server or offline you are working in CAS genesisWorld via an e-mail view (mailbox).

• Working online or offline

Everytime you switch between online and offline, identical e-mail copies are compared. For example, for an e-mail which was sent offline, a copy is created on the e-mail server, new e-mails are fetched from the e-mail server and then saved locally as copies, e-mails which are deleted offline are then deleted from the e-mail server and so on.

Once Archived e-mails become CAS genesisWorld data records.

• Archiving e-mails

An archived e-mail is not an identical copy of the e-mail on the e-mail server, as a CAS genesisWorld data record it has additional properties. This includes, for example, participants, access rights or any links which have been added to other CAS genesisWorld data records.

Links to e-mails on the e-mail server remain in place as long as the e-mail on the e-mail server is not deleted.

Displaying e-mails

• In a mailbox list view, you will see the Available offline column.

If you cannot access an e-mail offline, the Available offline column does not contain any icon.

If an e-mail is available offline, then the folder icon is displayed.

• In views or after searching, you can see the same e-mail 3 times: online, as an offline capable e-mail and as an archived e-mail. You will recognize the type of e-mail by the icon used for the e-mail.

 Archived Displays whether an e-mail has already been archived.

In an archived e-mail, the following function displays the data record of the archived e-mail, CAS genesisWorld Display the data record from the archived e-mail.