Define the participants and their rights for the archived e-mail just as you would for a regular CAS genesisWorld data record.
As with other data record types, you have to take the general external access rights and the special external access rights into consideration.
CAS genesisWorld users or resources are entered as participants when using a template, if the users or resources have at least been granted the Read general external access right.
To be able to enter a user or a resource as a participant in an e-mail, you need at least the special external access right Edit for the archived e-mail data record.
If a user account or a resource is deactivated or their external access right is changed, you will receive a notification when using a template. Remove the participant and/or the resource from the template and re-start the archiving process.
When archiving e-mails, no participants are adopted due to primary links.
Selecting the Other participants and resources option enables the respective buttons, these buttons then allow you to open the Select participants window.